Vouchers purchased online from Ascot Brewing can only be redeemed at Ascot Brewing Company Online Shop.
Credit can only be spent on designated Ascot Brewing and Disruption is Brewing beer cans and bottles. This is so that we comply with the Licensing Act 2003, which we must abide to by taking all reasonable steps to ensure we only provide alcohol to persons over the age of 18.
All vouchers will be valid until midnight 30th June 2021.
We use a variety of couriers. Your beer should arrive with you within 3 working days of you placing an order.
All vouchers unless otherwise stated, can be used multiple times – you will need to fill in your Voucher code each time. The amount you spent will be deducted from you balance.
You can check your balance at any time by logging onto our web site.
Each time you use your voucher your balance will reduce until you reach zero. If you spend over the amount held within your ‘Account’ you can always pay the extra by ‘card’
I.e. If you have £10 left and wish to spend £30. The £20 can be paid in the normal way. We accept all the regular card payments except American Express.
The 50% Xtra Voucher promotion cannot be used in conjunction with any other offer including Ascot Ales Limited shareholder discounts.
Other members of your household can use your Voucher to buy beers but will need to use your official work email address. It is your responsibility to provide relevant logon on credentials. Any misuse in any form will not be tolerated.
It is against our terms of sale to resell our 50% Xtra Voucher codes or to purchase these from a secondary marketplace. Any codes that are suspected of being fraudulent will be cancelled and invalidated. Please return these codes to the point of purchase and request a refund from the reseller.
All orders are automatically dispatched and cannot be cancelled, however, if you have changed your mind or there is an issue with beers and you would like to return them to us, you can do this by getting in touch with Ascot Brewing email@example.com. We will provide a full refund upon receiving the beers back at our warehouse unopened. Please note we do not offer free returns service currently.
At Ascot Brewing, we pride ourselves on working with our customers to solve any issues. If we’ve got it wrong, we’ll make it right. Our support team are always on hand to listen to feedback, concerns or questions: just drop us a mail at firstname.lastname@example.org.
Our Google rating is five stars (Excellent).
For logistical reasons, Ascot Brewing does not accept returns unless exceptional circumstances apply. In the event of exceptional circumstances, you are responsible for return shipping costs.
Once a Voucher has been purchased you cannot cancel it. This does not affect your statutory rights.
Ascot Ales Limited is registered company in England with company number 06059203. Our address is registered address is. Sterling House 5 Buckingham Place, High Wycombe, Buckinghamshire, HP13 5HQ. Our operational address is Unit 4 Lawrence Way, Camberley, Surrey, GU15 3 DL.
Ascot Brewing Company is our trading style.
You must be over 18 years old to purchase a 50% Xtra Voucher.
Your data is in safe hands.
As you browse Ascot Brewing website, cookies will be placed on your computer to help us measure our content and web flow.
We collect personal information about you to enable us to process and deliver your order. When registering on our website, you consent to Ascot Brewing Company maintaining, recording, holding and using the personal data we collect about you. All data is collected lawfully and maintained in accordance with Data Protection Act 1998.
We automatically collect your contact details when you enter them into fields on our signup flow and our craft beer advisors use this information to contact you to help you to complete the signup process or to offer you special rates and offers. You are free to opt-out of this communication at any time.
All pricing is as seen on our web site.
Redeeming Vouchers in our Web Shop
When you visit our web site and particularly when redeeming your vouchers, you will be taken through the process – please read the instructions carefully.
Delivery charges are automatically calculated depending on your post code. If you live within 30 miles of the Brewery, we will deliver your beer for FREE.
Due to ongoing disruption relating to Covid-19, some beers in our boxes are subject to last minute substitutions. So, the beers you receive may vary slightly to the beers you have purchased.
We will do our best to provide beers of the same style. Thank you for your understanding when this happens.